Skillz for Success - Customer Service Excellence

Partnership Type: 
Partnership Level: 
1. Sharing Relationship

YWCA, Empowering Women, Eliminating Racism

A collaboration between MATC, Multicultural Community Services, and YWCA to provide advanced skills training to youth ages 16-18 in retail hostpitality industry using the National Retail Federation Foundation Curriculum. At the end of the training, youth obtain a certification of completion from MATC and test for the NRF certification.



Multicultural Community Services

Lisa Boyd-Gonzalez

Nancy Nestler

MATC Employees engaged: 
Sandi McClary
Contact Person external to MATC: 
Lisa Boyd-Gonzalez
List of Stakeholders: 
Milwaukee Area Workforce Investment Board
Bayshore Town Center
Community Agency: